Frequently Asked Questions
Everything you need to know about our curated home goods and delivery services.
What is the standard shipping time for home decor items?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location within the continental United States.
Do you offer international shipping?
Currently, we only ship within the United States and Canada. We are working on expanding our international shipping options in the near future.
What is your return policy for fragile items?
We accept returns on most items within 30 days of delivery. If an item arrives damaged, please contact us within 48 hours with photos of the packaging and product to receive a full refund or replacement.
Are your products ethically sourced?
Yes, The Post Supply prioritizes partnerships with independent artisans and manufacturers who follow sustainable practices and fair labor standards to ensure high-quality, ethical home goods.
Can I cancel or modify my order after it has been placed?
Orders can be modified or canceled within 2 hours of placement. After this window, the order has likely entered our fulfillment process and cannot be changed.
Do you offer trade discounts for interior designers?
We do offer a dedicated trade program for industry professionals. Please email our support team with your business credentials to apply for a trade account.